Terms and Conditions

 WARRANTY POLICY

Detail Hub Car Care Products  provides warranty and satisfaction guarantees pending appropriate and reasonable use of products for their intended purpose. Abuse, modification, alterations, or use of any product outside its intended or described purpose can be grounds for denial of warranty claims. All products are covered against manufacturer defects and are not covered for normal wear and tear. Consumable items such as towels, pads, and applicators will be covered against defects for their average useful life as defined by The Detail Hub Car Care Products. Partial credit is possible in place of non-warranty returns or items returned in a condition indicative of improper or unintended use. Warranty and guarantee apply to the original owner only and are non-transferable. Proof of purchase is required.

RETURN, REFUND, OR EXCHANGE

Items returned to Detail Hub Car Care Products  for warranty, guarantee, or satisfaction claims must be accompanied by a completed Return Authorization Form. To obtain the Return Authorization Form, please contact our customer service team by Calling (626) 373-8442 or  emailing thedetailhub21@gmail.com. Items returned without Return Authorization or proof of purchase may not be processed.

Customer is entitled to their choice of an exchange for like items, refund, or store credit, pending review of the items and reason for return is evaluated by a member of The Detail Hub Car Care Products customer service team.

Apparel may be exchanged or returned on items that are in new condition (worn or washed items not accepted) and must be returned within 30 days after the delivery date.